Effective date: August 4, 2026
MOLECORE (“MOLECORE,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit molecoreresearch.com, create an account, submit a purchase request, place an order, or contact us.
Information we collect
We may collect information you provide directly, including your name, email address, telephone number, billing and shipping address, account information, order details, purchaser-verification responses such as institution or company information and country, communications with us, and payment confirmation or transaction identifiers.
We also may collect technical information automatically, including your IP address, browser and device type, pages viewed, referring pages, approximate location, timestamps, cookie identifiers, and information about how you use the site.
Please do not submit medical records, diagnoses, treatment information, or other sensitive health information. MOLECORE products are offered for laboratory research use only and are not intended for human or veterinary use.
How we use information
- Process and fulfill orders and purchase requests
- Verify purchaser eligibility and research-use representations
- Create and maintain customer accounts
- Communicate about orders, payments, shipping, support, and policy updates
- Prevent fraud, misuse, security incidents, and prohibited transactions
- Operate, troubleshoot, analyze, and improve the website
- Comply with legal, tax, accounting, and regulatory obligations
- Enforce our terms and protect the rights and safety of MOLECORE, our customers, and others
Payments
Payments may be completed through a third-party payment service or digital-asset network selected at checkout. Those providers process information under their own privacy policies. MOLECORE may receive limited payment information such as your payment method, transaction identifier, amount, status, payer name or handle, and confirmation. We do not ask you to send card numbers, banking passwords, wallet seed phrases, or private keys through this website or by email.
How we share information
We may share information with service providers that help us host and operate the site, manage WooCommerce and WordPress functions, communicate with customers, process payments, prevent fraud, and ship orders. We may also disclose information when required by law; to respond to lawful requests; to protect rights, property, or safety; or as part of a merger, sale, financing, or transfer of all or part of the business.
We do not sell personal information for money. We do not disclose personal information for cross-context behavioral advertising unless this policy is updated to explain that practice and provide any rights required by law.
Cookies and similar technologies
We and our service providers may use cookies and similar technologies to keep the site functioning, remember cart and account choices, maintain security, understand site performance, and improve the customer experience. You can adjust cookie settings through your browser, although blocking essential cookies may prevent parts of the site from working.
Data retention
We retain information only as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, fraud prevention, dispute resolution, and legal, tax, and accounting requirements. Retention periods vary depending on the type of information and our obligations. We may anonymize information so it can no longer identify you.
Data security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, transmission method, or storage system is completely secure, so we cannot guarantee absolute security.
Your privacy choices and rights
You may update certain account information through the My Account page. Depending on where you live, you may also have rights to request access, correction, deletion, or a copy of personal information, or to object to or restrict certain processing. We may need to verify your identity before completing a request, and applicable law may permit us to retain certain records.
To make a privacy request, email molecore@proton.me. We will not discriminate against you for exercising applicable privacy rights.
Children’s privacy
This site is intended for adults and authorized research purchasers. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it as appropriate.
Third-party links and services
The site may link to services that MOLECORE does not control. Their privacy practices are governed by their own policies, and we encourage you to review them before providing information.
Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date. Material changes may also be communicated through the website or by email when appropriate.
Contact us
Questions or privacy requests may be sent to molecore@proton.me.